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Privacy Policy

1. Privacy Commitment

Metro Exchange is committed to protecting consumer privacy during visits to our website and recognizes our responsibility to hold your information secure and confidential. This Privacy policy sets out the basis upon which any personal data we collect from you, or provided to us, will be processed by us. Please read this policy carefully to understand how your personal information will be treated. By submitting your personal details to us you are deemed as agreeing to us using them in line in accordance with the terms and conditions in this policy. This policy may be changed from time to time so please read it periodically.

2. Information collected about you

The website automatically collects your personal information in various ways; when you buy currency or other services fromus, when you register to receive email alerts, completing an online enquiry form and requesting additional services or information offered though our web site. We also collect information about you when you completed the relevent forms for making transaction. The information we collect will include;your name, postal address, telephone/ mobile number, date of birth and any other personal details that you give us when you use or purchase our services. We may use this information you provide, to provide better services on your future visit to our branches.

3. Security procedured and data retention

We will only use your information to facilitate your order and complete the delivery for our services. Once we receive your data, we will use the strictest security procedures to try to prevent unauthorised access to customer information. We may wish the information we gather about you to provide you with information on our services, which may include promotional material and emails. Your data will be processed fairly and in accordance with your statutory rights.

4. Disclosure of Personal Information to Third Parties

We use selected third-party application service providers to perform certain tracking functions. In this regard we may disclosure your personal information to our gateway services provider. Personal data will only be disclosure, if requested concerning your activities whilst using this service or otherwise if we are compelled to do so,by law.

We will only use and store your personal information internally and will not pass your data to any third party except for any successors in title to our business, suppliers that process data on behalf and companies within the Group.

5. Access to Information

The Data Protection Act 2012 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. All records are kept for 6 years.

6. Changes to our Privacy Statement

This privacy policy may be updated from time to timw so you may wish to check it each time you access our website. The date of the most recent revisions will appear on this page.